FAQs

WHERE CAN I LEARN MORE ABOUT COELIAC DISEASE?

Here are a few resources that can give you more information about Coeliac Disease:<br><a href=”https://www.nhs.uk/conditions/coeliac-disease/”>https://www.nhs.uk/conditions/coeliac-disease/</a><br><a href=”https://www.coeliac.org.uk/”>https://www.coeliac.org.uk</a>

WHAT DOES GLUTEN-FREE MEAN?

Since January 2012 all products labelled ‘gluten-free’ have to adhere to a European Codex Standard. This sets the maximum amount of gluten allowed at no more than 20 parts per million in each final product. That’s the same as 0.002% or 0.002g per 100g of food.

ARE TRULY PRODUCTS SUITABLE FOR COELIACS?

Yes! All of our Truly Gluten-Free products are suitable for coeliacs. 

ARE TRULY PRODUCTS SUITABLE FOR VEGETARIANS?

Yes! All of our Truly Gluten-Free products are suitable for Vegetarians.

ARE TRULY PRODUCTS SUITABLE FOR VEGANS?

Our Truly Gluten-Free Oat Bakes are suitable for vegans. The rest of the Truly range contain egg and are therefore not suitable for vegans. 

HOW LONG DO TRULY PRODUCTS KEEP?

The best way to determine how long our products will keep is to check the best before date on the box. However, as a general guideline or our Mini Muffins and Cakes usually keep for 12-16 weeks, our Cookies keep from 12-26 weeks and our Oat Bakes keep for approximately 6 months.

HOW SHOULD I STORE TRULY PRODUCTS?

Ideally in a cool, dry place, away from direct sunlight. 

ARE TRULY PRODUCTS FROZEN BEFORE THEY ARE BAKED?

No, we have never frozen our products. Many other companies half-bake and then freeze their baked goods but we never have. We mix and bake our products then pack them once they have cooled. This maintains their freshness.

CAN I FREEZE TRULY PRODUCTS?

Yes! Truly products are suitable for freezing. 

WHERE ARE TRULY PRODUCTS MADE?

All Truly products are made baked and packaged at our factory in Park Royal, London, United Kingdom. 

CAN I WARM UP TRULY PRODUCTS?

Yes! In fact we urge you to try it! Just remove from the packaging and pop them in the microwave for 10-15 seconds. Try warming up our brownies and topping them with ice cream and fresh strawberries. YUM!

ARE TRULY PRODUCTS GMO FREE?

Yes! All Truly products are GMO Free. 

ARE TRULY PRODUCTS NUT-FREE?

None of our Truly products contain nuts. However, a small amount of walnuts are handled in the factory where Truly products are made. 

ARE TRULY PRODUCTS DAIRY-FREE?

Our Cookies and Oat Bakes are dairy-free. Our Cakes and Mini Muffins do contain dairy. 

ARE TRULY PRODUCTS EGG-FREE?

Our Oat Bakes are egg-free. The rest of the Truly range do contain eggs. 

WHY DO YOU USE RAPESEED OIL?

We bake with rapeseed oil because it contains the lowest saturated fat content of any oil – less than half that of olive oil. Rapeseed oil is also high in beneficial monounsaturated and polyunsaturated fats omega 3, 6 and 9. This can help maintain healthy cholesterol levels as part of a healthy balanced diet, beneficial for heart health. If all that wasn’t enough, it’s also trans-fat and GM free and produced and packed in the UK.